SkinTones Systems2024-08-29T15:25:39-04:00

GOT QUESTIONS?

Can I paint the nails on my skin?2017-05-04T15:27:58-04:00

Yes, you can definitely go get yourself a mani-pedi with your SkinTones skin! Just make sure that you use an acetone-free nail polish remover, as acetone will erode the acrylic nails on the skin.

Do you offer financing?2020-02-19T09:38:10-05:00

While we do not offer financing, our Ready-to-Wear protective skins were developed as an alternative to the more costly custom skins. For those who decide to get a custom skin directly from A Step Ahead Prosthetics, our insurance staff can work closely with you, your employer, and your family to help reduce your financial exposure.

How do I clean and maintain my skin?2017-05-04T14:47:29-04:00

Skins can be wiped down with Dawn dish soap (or the like) and water as needed. For tougher stains, alcohol and a kitchen scrubbing pad can be used. We recommended periodically cleaning your protective skin to avoid letting dirt and stains sit on the surface for too long.

I want a custom skin, but I can’t travel. What are my options?2020-02-19T08:51:42-05:00

Our ProSystem Custom protective skins are fabricated to each individual and as such require one to be present in our New York facility. The second best alternative would be to purchase a Ready-to-Wear directly from our online shop! Remember, unlike most other skins on the market, our Ready-to-Wear skins come standard with split toes, color and texture nuance and are quite detailed.

Will my skin get dirty easily?2019-06-05T08:56:32-04:00

Just like your body, the skin will get dirty with use. Fortunately, it is quite easy to clean! We recommend avoiding very dark demin, especially when new, and encourage our patients to periodically clean the protective skin with soap and water.

Will things like permanent marker wash off my skin?2020-08-28T10:56:56-04:00

Generally speaking yes. Because our skins are made from pure high-grade silicone, they’re impervious to virtually any staining substances. In rare instances, where permanent ink is left on the skin for a long time, a faint mark may remain even after cleaning with rubbing alcohol.

Can I return or exchange a skin or foot shell?2023-11-29T10:47:58-05:00

Since we fabricate our Ready-to-Wear skins and foot shells based on your color choice, side and size they cannot be returned nor exchanged.

How do I know the skin will fit over my prosthesis?2019-06-05T15:33:40-04:00

The Premium Ready-to-Wear protective skin covers and foot shells were designed to follow industry-standard sizes (their size will match the size of your current foot shell). If you choose to get a ProSystem Custom skin our technicians will measure, manufacture and install it (at one of our facilities), to ensure proper fitment and best aesthetics.

Can I have my prosthetist get in touch with you to help me order?2019-06-04T14:49:27-04:00

The Premium Ready-to-Wear skins were specifically designed to fit over a variety of third party devices. Your prosthetist will most likely install it without any problems however he or she can contact us directly if questions arise. Our Custom skins must fitted over prosthetics made by us.

Can the skin get wet?2023-11-29T10:47:12-05:00

Our silicone skins are waterproof, offering added durability. However, it’s important to note that while the skins themselves are water-resistant, they do not extend this property to your existing prosthesis if it is not already waterproof.

Will sunlight cause my skin to fade or discolor?2019-06-05T15:54:48-04:00

No, sunlight will not affect the pigmentation of the skin at all. Unlike many skins on the market, A Step Ahead’s prosthetic skins have pigments mixed and baked within the silicone itself. It is important to notice that products with oils and dyes, such as tanning lotions, may stain the silicone and should be washed away as soon as possible.

Will oil or grease harm the skin?2023-11-29T10:44:22-05:00

Keep all oil-based products away from the silicone skin. In case of accidental contact, immediately clean the area with a mixture of Dawn dish detergent and water or use rubbing alcohol to wipe it down.

Will nail polish remover harm the skin?2019-06-05T16:02:06-04:00

Regular nail polish remover (with acetone) will not damage your silicone protective skin, but it will erode acrylic fingernails if your skin has them. However, you can use an acetone-free nail polish remover without any problems.

How do partial prosthetics like fingers and toes stay attached?2017-04-24T11:58:16-04:00

There are a number of methods used to attach partial prosthetics including suction, adhesives, bone implants, and magnets.

My insurance company says a skin is “not medically necessary,” can you help?2019-05-31T14:00:33-04:00

Generally speaking yes, we can help. Our Insurance Team invests a lot of time and resources preparing our claims, to ensure that insurance companies understand that strong, impermeable silicone skins will protect these costly medical devices against the elements. If you have an specific insurance question don’t hesitate to reach out to us.

I have an above knee amputation, will the skin bend without tearing?2024-06-25T15:20:47-04:00

We offer a variety of options for above-knee amputees seeking realistic silicone covers. Here’s how you can achieve a natural look for your prosthesis:

Option 1: Ready-to-Wear (RTW) Silicone Covers

  • Convenience: Order directly through our website.
  • Home Selection: For those who prefer selecting from home, use our color swatch kit to choose your desired skin tone.
  • Craftsmanship: Our New York team crafts your skin cover to match your selected color.
  • Delivery & Fitting: The ready-to-wear foot shells or skin covers are sent to your local prosthetist for fitting and shaping over your prosthesis.
  • Benefits: This option offers quality and convenience, seamlessly blending with your natural skin tone.

Option 2: Complete Custom Silicone Covers

  • Personal Consultation: Visit our New York facility for a detailed consultation with owner and head prosthetist Erik Schaffer.
  • Customization: We create a custom skin cover that mimics the intricate details of your natural skin, including toes, veins, and nails.
  • Additional Options: Choose from extra features like acrylic nails and various natural textures for a personalized experience.
  • Prosthesis Fabrication: You must receive an entire prosthesis that is fabricated by our team to ensure a perfect fit and optimal function.
  • Precise Fitting: Your silicone cover is precisely fitted to your custom prosthetic during the visit.

Customization Levels:

  • Knee-High: Covers up to the knee.
  • Knee-High with Synthetic Thigh Cover: Extends from the knee up the thigh with a synthetic cover.
  • Full Realistic Silicone to the Hip: Provides a complete cover from the foot to the hip.

Each option is designed to provide the highest level of realism and functionality, ensuring your prosthesis blends naturally with your skin for a seamless look.

Will a skin hinder the function of my prosthesis in any way?2017-05-04T10:13:27-04:00

They will not hinder the function of your prosthesis, but skins do add some weight. Above knee amputees may see a difference in the way their prosthetic knee performs, although this can be adjusted by a prosthetist to compensate.

How much weight will a skin add to my prosthesis?2019-05-31T11:41:15-04:00

We keep our skins as lightweight as possible, however they also need to be strong; they typically add between 400 and 600 grams to a bk prosthesis (14 to 21 ounces).

My skin tone changes during the year. How can I choose a single color?2020-02-21T09:31:34-05:00

Your natural varies between seasons. Since your skin color changes and the silicone skin does not, we recommend you go with your natural skin tone at its darkest. Don’t forget, summer is also the time when you’ll most likely be be showing off your skin!

You can order our swatch kit to ensure the best match. Swatch kits are only relevant to those ordering our Ready-to-Wear line – since the custom “ProSystem” skins are created with the patient at our New York facility.

How long does a skin typically last?2019-05-31T13:43:08-04:00

The life span of a protective cover can vary based on usage and how well one cares for and maintains the skin. We’ve seen skins lasting three years or more.

Is there a “Care Instructions” sheet for the I can download and print?2023-11-29T10:42:25-05:00

Sure! You can download/print the Care Instruction Sheet by clicking here.

How can I order a Ready-to-Wear Skin or Foot Shell?2020-02-19T09:54:01-05:00

You can order directly on this site! Just click the button below.

Understanding the Differences Between Split Toe and Non-Split Toe Prosthetic Footshells2023-11-29T11:18:00-05:00

A split-toe prosthetic foot shell is designed with a separate big toe, allowing for better accommodation of flip-flops or sandals. In contrast, a non-split toe design presents a unified toe section, offering a more streamlined appearance but less versatility in footwear choices.

prosthetic foot shell non-split toe and split toe
I’m a Prosthetist Looking to Order a Hyper-Realistic Silicone Prosthesis Cover for My Patient2024-07-08T10:37:24-04:00

Thank you for your interest in our Hyper-realistic silicone covers. Over the years, we’ve proudly collaborated with numerous prosthetic facilities. Starting the process of purchasing a silicone cover for your patient is straightforward. Please note that the turnaround time for the prosthesis to be fabricated and shipped to your facility is between 2 to 4 weeks, as each device is meticulously handmade to order.

How to Order

  1. Select the Desired Color: Our Ready-to-Wear covers allow patients to select their desired color from the comfort of their home or with your assistance at your facility. The SkinTones™ Color Swatch Kit, crafted from the same high-grade silicone used in our covers, includes detailed instructions for choosing the closest match to the patient’s natural skin tone.
  2. Place Your Order: Once the color is chosen, visit our website to order the silicone cover and customize it with any additional features your patient desires, such as freckles, veining, or permanent nail polish.
  3. Return or Keep the Swatch Kit: To receive your full $250 refund, simply return the Color Swatch Kit. Alternatively, you may keep it for display at your facility for future clients.
  4. Receive and Apply the Cover: After placing your order, our dedicated team in New York will begin crafting the skin cover. It will be dispatched to your facility along with detailed instructions on how to apply the silicone cover to the prosthetic.

Cost Estimate and Customization

For a cost estimate, follow the provided link and select the desired options. Examples are attached for reference. We suggest prosthetists collaborate closely with their patients to ensure selections align with preferences. The total cost will be displayed once options are chosen and added to the cart. Billing and charging for installation services can be customized according to your preference.

Contact Us| f you have any questions or concerns, please do not hesitate to reach out to me via email or at the number provided below.

getskintones@astepaheadonline.com

(516) 681-3484

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